Your team works hard. Probably too hard. And yet your procurement process isn't moving forward. Order confirmations pile up. Your inbox overflows. Every day, the same routine: check, call, retype, correct.
Sound familiar? There's a good chance that a significant portion of that work doesn't need to be done by people at all.
In this blog, Tonnis de Boer, CEO of Tradecloud One, shares five procurement processes you can automate starting tomorrow. No major IT projects, no replacing your ERP, no months-long implementations.
1. Order confirmations no one needs to retype
For many companies, it's a daily ritual: a supplier sends a confirmation by email or PDF, and someone on the procurement team manually enters the data into the ERP. Lead time, price, quantity. Four minutes per order line. Doesn't sound like much — until you multiply it by thousands of lines a year.
At Moba, 85% of orders now flow through fully automatically. No manual entry, no retyping. Suppliers confirm digitally, and the data goes straight into the ERP. The result: 23% higher delivery reliability and far less ad-hoc firefighting.
The rule of thumb: if a confirmation checks out, no one needs to look at it. Automate the flow that's working and point your team toward the orders that aren't.
2. Re-confirmations that surface immediately
A supplier adjusts a delivery date. Or a price. Or a quantity. The change comes in by email, disappears into an inbox, and a week later someone wonders why the planning is off.
For Vandeputte, this was everyday reality. 338 suppliers, 140,000 order lines a year. Changes vanishing into mailboxes. As Filip Jambon, Purchase & Supply Manager, put it: "The accuracy of our information simply wasn't good enough, largely because we were processing everything manually."
Now re-confirmations come in automatically and changes are immediately visible. The system flags deviations. No more Friday afternoon surprises.
3. Status updates your team no longer has to chase
How much time does your procurement team spend chasing suppliers? Gartner estimates that buyers spend up to 50% of their time on administrative tasks — a large chunk of which is following up on orders: Is the delivery date still accurate? Is the shipment on its way? Why hasn't a confirmation arrived yet?
At Quooker, more than 140 suppliers are now digitally connected. Confirmations come in automatically, changes are flagged instantly. "Tradecloud frees up two FTEs for me," says Michiel van Veen, Chief Supply Chain Officer. "More importantly, Quooker now operates more professionally toward its suppliers. Planners manage by exception."
Those two FTEs aren't headcount reductions. They're hours reclaimed for strategic work.
4. Deviation detection that flags issues automatically
Most disruptions announce themselves. A confirmation that doesn't arrive. A delivery date that shifts. A price change no one noticed. The problem isn't that the signals aren't there — it's that no one is catching them.
Automated deviation detection picks up those signals. An order that hasn't been confirmed three days after placement gets flagged. A delivery date that deviates more than two days from the agreed schedule is escalated automatically. No one needs to check for it. Someone does need to act on it.
At Intersafe, the time buyers spent on operational tasks was cut in half. Those freed-up hours now go toward negotiating better pricing and developing alternative suppliers.
5. Supplier performance you don't have to track manually
Which supplier consistently delivers late? Which one revises its confirmation most often? Which responds the slowest? Most companies can't answer these questions — simply because they're not tracking them. And what you don't measure, you can't improve. Especially when your procurement data is scattered across ten different systems.
With automated metrics, there are no Excel sheets to maintain. The data flows on its own. You spot patterns before they become problems. And you walk into supplier conversations armed with hard numbers when it's time to talk performance improvement.
At Moba, this data drives proactive decision-making. They see deviations before they have an impact. That's the difference between fighting fires and preventing them.
Where it goes wrong in practice
Automation makes sense in theory. In practice, there are three pitfalls companies tend to hit.
The first: master data that isn't in order. If item numbers, units, or pricing agreements are incorrect in your ERP, you're automating the errors right along with everything else. At Quooker, cleaning up item files was a deliberate first step before onboarding suppliers.
The second: suppliers who don't engage. Not every supplier will make the switch straight away. At Vandeputte, they started with the suppliers representing the highest volume. New suppliers are now required to work through the platform. Existing ones came on board once they saw it working.
The third: thinking too big. Companies that try to automate everything at once get stuck. Start small, prove the value, then scale. That's exactly what the companies in this article did.
Start where the payoff is greatest
You don't have to do everything at once. Start with the process that costs your team the most time. More often than not, that's processing order confirmations or chasing suppliers. Automate that first, measure the results, then move on to the next process. I've written before about the hidden costs of manual order management. The numbers speak for themselves.
At Quooker, they started with a small group of suppliers. Today, more than 140 are digitally connected. The effect: dozens of hours freed up every month — now spent improving procurement terms.
The first step is always the hardest. But it's also the one with the greatest return. Which process will you tackle first?
Curious where the biggest gains are hiding in your process? See how Quooker, Vandeputte, Intersafe, and Moba automated their order processing.
Or calculate what manual order management is actually costing you: schedule a no-obligation conversation and we'll work through the numbers together.
Tonnis de Boer, CEO Tradecloud One