Supply chain managers moeten omgaan met meer variatie in het proces, kortere doorlooptijden en het sturen op uitzonderingen. Hiervoor zijn simpele KPI’s nodig, of nog beter: ‘Actionable Insights” , (dus niet alleen de KPI, maar ook inclusief wat je er aan moet gaan doen).
We hebben de top 17 voor je verzameld.
(suggesties of aanvullingen zijn welkom)
1. Perfect Order Measurement
The percentage of orders that are error-free.
This is often broken down by stage:
- Procurement 99.99% perfect
- Production 99.12% perfect
- Transportation 99.02% perfect
- Warehousing 99.98% perfect
The Perfect Order Measure calculates the error-free rate of each stage of a Purchase Order (error in order forecasting for procurement, error in warehouse pickup process, error in invoicing and error in shipping orders etc.).
2. Cash to Cash Cycle Time
The number of days between paying for materials and getting paid for product.
- typically averaged for all orders for a week, month, quarter etc..
- many materials are usually required — a weighted average materials payment date can be calculated
Cash to cash measures the amount of time operating capital is tied up. During this time cash is not available for other purposes. A fast cash to cash indicates a lean and profitable supply chain.
3. Customer Order Cycle Time
Measures how long it takes to deliver a customer order after the purchase order (PO) is received.
A variant of this is the promised customer order cycle time:
4. Fill Rate
The percentage of a customer’s order that is filled on the first shipment. This can be represented as the percentage of items, SKUs or order value that is included with the first shipment.
Fill rate can be important to customer satisfaction and has implications for transportation efficiency.
5. Supply Chain Cycle Time
The time it would take to fill a customer order if inventory levels were zero.
Supply chain cycle time indicates the overall efficiency of the supply chain. Short cycles make for a more efficient and agile supply chain. Analysis of this critical metric can help recognize pain points or competitive advantages.
6. Inventory Days of Supply
The number of days it would take to run out of supply if it was not replenished.
SCM seeks to minimize inventory days of supply in order to reduce the risks of excess and obsolete inventory. There are other financial benefits to minimizing this metric — excess inventory tends to tie up operational cash flow.
7. Freight bill accuracy
The percentage of freight bills that are error-free.
Billing accuracy is key to profitability and customer satisfaction.
8. Freight cost per unit
Usually measured as the cost of freight per item or SKU.
SCM seeks to minimize freight cost per unit.
9. Inventory Turnover
The number of times that a company’s inventory cycles per year.
Another metric that indicates how much inventory is sitting around. A higher inventory turnover indicates an efficient supply chain.
10. Days Sales Outstanding
A measure of how quickly revenue can be collected from customers.
A low days sales outstanding indicates a more efficient business.
11. Average Payment Period for Production Materials
The average time from receipt of materials and payment for those materials.
It is in a company’s best interests to pay its suppliers slowly. The longer the average payment period the more efficient the business.
12. On Time Shipping Rate
The percentage of items, SKUs or order value that arrives on or before the requested ship date.
The on time shipping rate is key to customer satisfaction. A high rate indicates an efficient supply chain.