HOW TO – Reset my password?

NOTE: you can only reset your password when your account as been activated (by providing a password for your account). When your account has never been activated, you can ask a colleague to send you a re-invite.

You can reset your password in two ways.

To reset your password if you’re not able to login:

• Go to “https://portal.tradecloud1.com/login“
• Click on “Forgot password?”
• Enter your email address and click on “Send recovery link”

You will receive an email with a recovery link. Use the link to create a new password.

To change your password if you’re already logged in:

• Go to “My profile”
• Scroll down to the “Security” header
• Unfold “Password”
• Click on “Send recovery link”

You will receive an email with a recovery link. Use the link to create a new password.