HOW TO – Reopen an order (reconfirmations)

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HOW TO – Reopen an order (reconfirmations)

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Confirmed order can be reopened via the order or order line detail page. To do so select the line(s) you want to reopen an click on the “Reopen request” on the left.

The reopen request functionality works similarly to the change proposal functionality. When a supplier clicks on the reopen request button, a dialog will be shown wherein the supplier can request changes, related to price, date and quantity of the order. When the request is submitted, a task is created for the buyer wherein he is asked to approve or reject the reopen request. Additional acknowledge tasks can be created when the request is approved or rejected.

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