This page describes how task reminders are used within the Tradecloud One portal.
Supported tasks types for automatic reminders
Currently, supported tasks types are:
- Await confirmation tasks
When will a user be reminded?
Buyers can determine after how long a supplier will be reminded about an await confirmation task. This can be done by an admin user in the company settings.
By default, suppliers will be reminded when an await confirmation task is open for longer than 7 days.
How will a user be reminded?
Tradecloud will check every night if a task has been open longer than the specified time limit.
When this is the case, the task will be labelled as “Action required” and a new email notification will be scheduled for the specific task.