This page describes how task reminders are used within the Tradecloud One portal.
Supported tasks types for automatic reminders
Currently, supported tasks types are:
- Await confirmation tasks
When will a user be reminded?
Buyers can determine after how long a supplier will be reminded about an “await confirmation” task. This can be done by an admin user in the company settings.
How will a user be reminded?
Tradecloud will check every night if a task has been open longer than the specified time limit.
When this is the case, the task will be labelled as “Action required” and a new email notification will be scheduled for the specific task.