The subscription includes: connecting to a high performance cloud infrastructure, technical support, interface maintenance, product updates, transaction monitoring, and security monitoring and updates.
The customer is responsible for the coordination and project management of the integration.
Time and material hours are invoiced monthly based on the hours actually spent. Fixed-price allowances are invoiced at the start of the project.
The monthly subscription costs are invoiced for 12 months in advance at the start of the project.
The setup costs relate to making a connection with one of your customers (if more work is needed to connect multiple customers, these activities will be invoiced separately).
The message costs are billed monthly. The number of messages in a given month is calculated based on the total number of messages sent via the Tradecloud platform.
Additional mapping requirements or support is invoiced at: € 1.100 per day.
Support tickets are phone calls to our customer service or e-mails to firstname.lastname@example.org with the request for assistance.
The payment conditions are 14 days after the invoice date.
Annual indexing of all amounts can take place according to the CBS consumer price index (CPI).
The subscription is automatically extended for a further 12 months at the end of each term, unless it is canceled 2 months earlier with a written notice.
By signing the proposal, you accept the Tradecloud offer and their terms and conditions. These are always attached to the proposal and available via: https://www.tradecloud1.com/terms