Using the portal is free.
For real time ERP integration you require a subscription.
Via Portal
- The basic solution to receive and confirm orders
- For collaborating with customers via the portal
Small
- Up to 100 messages /month
- For connecting 1 customer
- € 0,23 for each additional message
Medium
- Up to 500 messages /month
- For connecting 2 to 4 customers
- € 0,21 for each additional message
Large
- Up to 2.000 messages /month
- For connecting 5 to 20 customers
- € 0,18 for each additional message
Premium Partner
- Up to 10.000 messages /month
- For connecting an unlimited number of customers
- € 0,11 for each additional message
Do you have more customers specialized in industry or trade? We are happy to help you connect multiple customers via one interface.
API
- API Support (maximum 2 days)
CSV
- Installation and testing of the CSV connector
iDOC / XML
- Installation and testing of the iDOC/XML connector
EDI
- Installation and testing of the EDI connector
FAQ
A transaction is an order line, shipment line or invoice line. An update or confirmation is not a new transaction.
Yes, there are no additional costs as with traditional software. The subscriptions include hosting, maintenance and management.
Tradecloud works as SaaS software in the cloud. The data is securely stored at Digital Ocean in Amsterdam. Look at this page for our security policy.
We have developed various standard ERP connectors.
Standard ERP connectors are available for SAP, MS Dynamics NAV, Exact, Ridder and MKG. More information
Yes, you can use our API link for free. Look here for more information about API.
Yes, documentation is available.
Telephone: +31 85 401 9760 or email: sales@tradecloud1.com.
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Terms and conditions
- The subscription includes: connecting to a high performance cloud infrastructure, technical support, interface maintenance, product updates, transaction monitoring, and security monitoring and updates.
- The customer is responsible for the coordination and project management of the integration.
- Time and material hours are invoiced monthly based on the hours actually spent. Fixed-price allowances are invoiced at the start of the project.
- The monthly subscription costs are invoiced for 12 months in advance at the start of the project.
- The setup costs relate to making a connection with one of your customers (if more work is needed to connect multiple customers, these activities will be invoiced separately).
- The message costs are billed monthly. The number of messages in a given month is calculated based on the total number of messages sent via the Tradecloud platform.
- Additional mapping requirements or support is invoiced at: € 1.100 per day.
- Support tickets are phone calls to our customer service or e-mails to support@tradecloud.nl with the request for assistance.
- The payment conditions are 14 days after the invoice date.
- Annual indexing of all amounts can take place according to the CBS consumer price index (CPI).
- The subscription is automatically extended for a further 12 months at the end of each term, unless it is canceled 2 months earlier with a written notice.
- By signing the proposal, you accept the Tradecloud offer and their terms and conditions. These are always attached to the proposal and available via: https://www.tradecloud1.com/terms
- Our security policy is available via: https://www.tradecloud1.com/en/security-policy
- The package can be used as a reference for other potential customers.
- All prices are exclusive of VAT, unless stated otherwise.